Risk and Crisis Communications By Ms Pamela Ferrante Session# 5 Monday February 22, 2010
16:50 - 17:30
Risk Communication and Crisis Communication
are tools that are becoming essential for any SH&E
Professional. Both allow for effective transmission
of information during periods of high stress to an
organization. This session will focus on a number of
important concepts including common theoretical
foundations and definitions; evaluation of the risk
to the organization in a variety of situations; and
development of a written Risk/Crisis Communication
Plan.
Presenter – Ms Pamela Ferrante
Pamela Ferrante, CSP, CHMM is the President of JC Safety & Environmental, Inc., located in Pittsburgh, Pennsylvania. Ms Ferrante is a frequent speaker on the topic of risk and crisis communications as well as emergency response, and she provides numerous training sessions on preparing internal emergency response teams to various clients of her company. She was a contributing author to The Safety Professionals Handbook, published by ASSE in June 2008. Her chapter is titled “Emergency Preparedness: Cost Analysis and Budgeting.” Ms Ferrante is also in the process of writing a book on the topic of risk and crisis communications for John Wiley & Sons.
Pamela Ferrante, CSP, CHMM is the President of JC Safety & Environmental, Inc., located in Pittsburgh, Pennsylvania. Ms Ferrante is a frequent speaker on the topic of risk and crisis communications as well as emergency response, and she provides numerous training sessions on preparing internal emergency response teams to various clients of her company. She was a contributing author to The Safety Professionals Handbook, published by ASSE in June 2008. Her chapter is titled “Emergency Preparedness: Cost Analysis and Budgeting.” Ms Ferrante is also in the process of writing a book on the topic of risk and crisis communications for John Wiley & Sons.